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September 14, 2024
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Between leaks and complaints: the challenge of waiting at the Marcelino Vélez

Between leaks and complaints: the challenge of waiting at the Marcelino Vélez

A trash can in the middle of the hallway was the immediate solution that the staff of the school found this Friday the 13th. Hospital Marcelino Velez Santana to contain the water that fell from a leak on the ceiling panels in the consultation area.

Right next door, a group of three pregnant They were talking to each other while waiting for an appointment with the anesthesiologist.

“I arrived at nine and it’s already eleven thirty. The other day I came and it was my twentieth shift, I left almost at six in the afternoon,” one of them complained about the long hours they spend between bill and be attended to by a specialist.

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Leak inside the Marcelino Vélez Hospital collected with a garbage can. (CLAUDIA FERNANDEZ)

A lady with very dark glasses joined the conversation and asked if anyone was in line for Ophthalmology.

“They told me to come in and see if the doctor arrives so they can check me in. That means I could be here waiting and not even be seen,” she said, somewhat distressed.

The woman, who did not identify herself, took off her glasses for a few seconds to show the redness in his right eye.

“My eye is swollen and it hurts a lot. I had an appointment at (the hospital) The Americans, but I let it go and now it takes them about a month to give me another one, that’s why I came here,” he added.

Angry at being in fasting

She was visibly angry. Lissettea young woman in her twenties who had an indication for a kidney ultrasound.

“I don’t understand why for a kidney ultrasound they tell me to come in fastingI woke up at four fifty in the morning to be here at six and it was at nine that I was able to bill. That line was moving very slowly and when it was my turn, they told me that I had to wait until two in the afternoon. Are they crazy? Who is going to wait until two without eating? said the lady while looking for an app on her phone to order a taxi.

A second cast

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After his accident, Joan Vargas walks with crutches. (CLAUDIA FERNANDEZ)

In the case of Joan Vargasthe young man had an accident last July while he was riding a motorcycle in the Los Girasoles sector, who was immediately treated at the hospital local, being subsequently referred to the Marcelino Velez.

“When I came to the Emergency Room, what they put on me was a cast and they gave me an appointment with the orthopedist for about twenty days later. When the doctor examines me, he asks me why they didn’t operate on me, but I don’t know, I’m the patient and that’s what they sent me. Now he tells me that they have to put on a second cast and that I have to go to therapy because the time for the surgery It’s already happened and I don’t recommend it,” he said.

Vargaswho had only been working in a new job for three weeks at the time of the accident, regretted not having more back and assured that the information he received is that it does not apply for the payment of the license via the Superintendence of Health and Labor Risks (Sisalril) by not having 12 required quotes.

Echocardiograms on pause for vacation of the staff

Belkis (fictitious name) said that her family had to wait two weeks for her father to have a echocardiogramsince the staff of the hospital who is in charge of doing this study was vacation.

“In that hospital There is a mess… There are only two people doing that study and one was vacation and the other at a conference. My dad had been waiting for about thirteen days, but that’s more expense for him. hospital because you have a patient there, waiting,” he explained about his experience, highlighting that the study is essential to set the date for a surgery to his/her parent already authorized by his/her Health Risk Administrator (ARS).

Another situation is that they only offer service until 12 noon, accumulating a list of patients in turn.

The explanation of the hospital

Free Newspaper contacted the Communications Directorate of Hospital Marcelino Velez from where they explained that, indeed, the department of Cardiology It has two doctors who perform the echocardiograms Monday to Thursday in the morning.

“There is one that comes on Mondays and Wednesdays and another on Tuesdays and Thursdays. The one that comes on Tuesdays and Thursdays was the one that was vacationbut she was already admitted on the sixth,” confirmed Yaribel Carrasco, press officer of the health center.

“They are both here, the study is being carried out from Monday to Thursday and is by appointment only,” he stressed.

However, two other people claimed that the echocardiograms are not available for patients external, only for those who are admitted. What is open to the general public are the electrocardiograms.

The difference between these two studies is that the electrocardiogram measures the electrical activity of the heart and echocardiogram allows to assess the structure and function cardiac.

He Hospital Marcelino Vélez Santana was delivered in August 2023 by President Luis Abinader after having undergone a period of remodeling and equipping valued at 765 million pesos.

Journalist, graduated from the Catholic University of Santo Domingo (UCSD) with Summa Cum Laude honors. She holds a master’s degree in Applied Communication from the Complutense University of Madrid. Lover of travel, fashion and live music.

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