More than 5 million queries were made on the first day of the reopening of the forgotten values system in banks, the Central Bank reported this Wednesday (1st). But the majority, 73.4%, did not find forgotten money.
O Values Receivable (SVR) websitemanaged by BC, recorded 5,067,914 consultations, and of these, 26.6% were positive, that is, there were resources to be redeemed.
The system was reopened this Tuesday (28). Withdrawals will take place from March 7.
According to BC, around 38 million individuals and 2 million legal entities have around R$ 6 billion to receive.
Improvements
The system has innovations, such as screen printing and request protocols for sharing on WhatsApp and the inclusion of all types of values provided for in the SVR standard. There will also be a virtual waiting room, which allows all users to make the appointment on the same day, without the need for a schedule by year of birth or foundation of the company.
It is possible to consult the values of the deceased person, with access to the heir, testamentary, executor or legal representative.
The system informs the responsible institution and the value range. There will also be more transparency for those with joint accounts. If one of the holders requests the redemption of a forgotten amount, the other, when entering the system, will be able to see information such as the amount, date and CPF of the person who made the request.
funding sources
The new phase of the SVR included sources of forgotten resources that were not in last year’s batches. Closed pre- or post-paid payment accounts, closed registration accounts maintained by brokers and distributors, and other resources available at institutions for returns were added.
In addition to these sources, the SVR includes the following amounts, already available for withdrawals last year: closed checking or savings accounts; capital quotas and apportionment of net surpluses of former members of credit unions; Unsought resources from closed consortium groups; unduly charged fees; and installments or expenses of credit operations unduly charged.
blows
At this stage of the program, the Central Bank advises account holders to be careful with fraudsters who claim to act as intermediaries for alleged redemptions of forgotten amounts. The body clarifies that all the services of Valores Receivable are completely free, that it does not send links or contact you to deal with amounts to be received or to confirm personal data.
The BC also clarifies that only the financial institution that appears in the consultation of the Values Receivable System can contact the citizen. The body asks that no citizen provide passwords and clarifies that no one is authorized to make this type of request.
