The Banco de Reservas reported that the intermittence in the services of its mobile app Banreservas was solved, in addition to the fact that all its channels continue to offer services to the public.
Among these channels, he cited online banking, ATMs, bank sub-agents and commercial offices, which continued to operate satisfactorily, as customers were promptly informed through their official media and social networks.
He explained that on Saturday all its offices nationwide extended their hours of service to the public until 3:00 in the afternoon, in addition to the fact that the administrative areas worked during the weekend and will continue with extended hours to close and solve the problems. complaints from affected customers.
He added that since the arrival of Samuel Pereyra as general administrator of the Banco de Reservas, one of his priorities has been to promote banking and develop a Digital Strategy, with the aim of achieving the massive migration of his clients towards the use of digital channels.
“We thank the more than 1.2 million users for their support in the adoption of our application, maintaining its sustained growth and generating record numbers of transactions through this channel. This confidence commits us to continue developing and strengthening the Banreservas App”, said the financial institution.
On various occasions, international publications have recognized Banreservas for its innovation in products and services, as well as for its business management, as was the case with Eurmoney magazine, which last July awarded the entity’s general manager the “Best Banco de República Dominicana”, during a ceremony held in London, England.
