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January 19, 2023
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Bank transfer: What to do if I make a mistake with the account number

Transferencia bancaria: Qué hacer si me equivoco con el número de cuenta

Perhaps you are one of the thousands of people in the world who have “gone crazy” for not knowing what to do after performing a bank transfer to the account that was not. And it is that, on many occasions the numbers are confused as they are written in very small letters or it is simply thought that a key was pressed and it was another.

In this situation, among the first questions that arise are: How do I cancel it?Will I lose my money? Will the person who received the wrong transfer be able to return it? For this reason, the Office of Services and Protection of Financial Users (Prouser) makes some pressures on the topic that we share below.

What happens if I put the account number wrongly when making a transfer or deposit?

It is true that anyone can make a mistake, however, once you click on the “accept” button, the money does not go away. So it is very important that before completing the transaction you make sure you have entered the correct data.

Read: 5 tips to protect your money

External source.

In case this error occurs, you will have to open a claim process before your entity so that it communicates with the wrong beneficiary and ask for authorization to return the funds. Money cannot be debited without the consent of the account owner.

We leave you the following tips to avoid errors when making transfers or deposits:

Add the account to your beneficiary list. By adding the account where you want to transfer as a beneficiary, you can compare the account number with the identity data more accurately.

When placing the account number, always tries to confirm that the data personal data of the beneficiary are the corresponding ones.

Before hitting the “next” button and complete the transfer, perform a last check, box by box of the data you have entered. Since once you hit the ”accept” button, you lose control over that money.

For more details: https://prousuario.gob.do/

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