On the holidays of Good Friday (15th) and Tiradentes (21st), bank branches will be closed. According to the Brazilian Federation of Banks (Febraban), digital service channels, such as mobile bankingand self-service banking areas will be available to customers.
“Services by cell phone, computer and telephone (call centers) are available and offer practically all the financial transactions of the banking system”, explains the assistant director of Services at Febraban, Walter Tadeu de Faria.
Customers with consumption bills such as water, energy, telephone and bills due on the 15th and 21st of April can be paid on the next business day on holidays (18th and 22nd), with no increase in value. On Friday, April 22, the public service normally takes place at the agencies. For bank slips from customers registered as electronic drawees, payment can be made via DDA (Authorized Direct Debit).