Francisco Lalinde is the current president of Viva Airand gave an interview for a Colombian radio station in which he reported that “at this time the airline is not able to return the money of its customers” who bought their tickets before the company announced that it was going to suspend operations and enter in liquidation process.
Lalinde said that they are focusing on the line workers who will be left without a job: “I have been giving priority to Viva Air passengers for seven months. We have to enter a liquidation process and the first thing I have to think about is the well-being of 1,200 people who are going to lose their jobs,” he said in the conversation with Blu Radio.
The president of Viva Air pointed out that ‘the situation of the tickets in Colombia is being managed by Aerocivil’, in addition to the fact that they have provided information for the contingency plan. However, he noted that the company “does not have the ability to refund customers’ money now.”
According to Blu Radio, despite the fact that thousands of passengers are stranded in different countries and almost a million people have purchased tickets that have no value now, it is not known what will happen to their money, since no other options have been provided. options to make your trips.
