Avianca activated a contingency plan in case of possible unforeseen events on flights

Avianca activated its contingency plan in case, on this day, eventualities occur on the routes given the weather conditions. Although, at the moment, no major damage has been reported, Users can take into account which provision to avail themselves of.

“We know that an unforeseen event with your travel plans can be frustrating. Therefore, We offer the option to change at no cost, if your flight within Colombia is affected due to adverse weather conditions today,” Avianca said. The measure applies from 4:00 am to 11:59 pm

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This includes changing the route without assuming additional costs due to penalties or fare difference. If that is the case, the user can contact the contact center, at airports, agencies or other authorized points of sale. “It does not apply to changes in routes, cabins or charges for fare differences,” he specified.

According to El Dorado airport monitoring, with cutoff at 10:46 am, Avianca recorded three delayed flightstowards Neiva, Bucaramanga and Cali, as well as one canceled to Santa Marta.

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Flight between Bogotá and Arauca

this monday Avianca announced the takeoff of its first flight between Bogotá and Arauca with four frequencies a week. The trips take place on A320 class aircraft with capacity for 180 passengers, which represents 1,440 seats weekly.

“We are excited to be the only airline that today connects the four corners of the country: from San Andrés to Leticia, and from Quibdó to Arauca. We are convinced that this route, in addition to strengthening connectivity and air transportation in the department“It will also bring economic, social and tourist development,” stressed David Alemán, Avianca Sales Director for Colombia and South America.

The route between the capital and Arauca (to strengthen regional connectivity) departs at 7:43 am on Monday, Wednesday, Friday and Saturday and on the way back the departure time is 10:21 am