Several banking apps suffered delays due to a failure in a key platform: why is AWS vital for digital services?
On the morning of this October 20, a massive failure in Amazon Web Services (AWS), The most used cloud services platform in the world, has caused interruptions in the digital services of multiple companies globally.
Among those affected is the Colombian bank Davivienda, whose users have early reported problems accessing their app, website and other digital channels.
Davivienda confirmed that the fall is not internal, but a direct consequence of the global interruption in AWS services, the provider that supports part of its technological infrastructure.
What can users do in the meantime?
Given the situation, Davivienda recommends to its clients:
- Carry out urgent operations in physical offices or ATMs.
- Use alternative channels such as the telephone service line.
- Stay tuned to the bank’s official social networks for updates. The fall of AWS does not only affect Davivienda.
E-commerce platforms, streaming services, Banks and other businesses are also facing disruptions. So far, Amazon has not given specific details about the cause of the failure, but technical teams are already working to solve the problem and restore the affected services.
What is Amazon Web Services and why does its fall affect everyone?
Amazon Web Services (AWS) is the platform for most used cloud services worldwide. Developed by Amazon, this infrastructure allows companies, government entities and organizations of all types to operate applications, store data, process information and offer digital services without having to have their own physical servers.
Through the internet, AWS provides access to technological resources such as storage, databases, artificial intelligence, networks and security, all under a pay-per-use model.
Its importance lies in the fact that thousands of companies in sectors such as banking, e-commerce, health and entertainment They depend on its operation to keep their digital channels active.
An interruption in AWS services, like the one that occurred this October 20, can cause simultaneous crashes in web pages, mobile applications and digital platforms around the world.
