The electrical energy was restored in its entirety last night at the Américas International Airport (AILA), after a few hours of blackout that plunged the terminal into an atmosphere of chaos, long rows and discomfort among hundreds of passengers affected by delays, cancellations and flight deviations.
“It was already possible to restore energy throughout the Aila terminal building. We appreciate its patience and understanding of this situation. Operations will continue to be gradually restored,” said Aerodom concessionaire at about 8:00 at night, in a statement published in its social network X, formerly Twitter.
The fault occurred at 9:18 in the morning due to an internal problem in a terminal section, which left checking systems, migration, elevators, electric stairs, stores and restaurants, in addition to causing lack of air and water at the airport.
More than 20 flights were affected by cancellations, delays and deviations to alternate airports such as Punta Cana and Santiago, while Aerodom recommends not going to Aila until everything returned to normal.
Although the track, the control tower and the air field continued to operate thanks to backup equipment, within the El Panorama airport it was of agglomerations and despair.
Passengers denounced lack of uncomfortable information and conditions, which increased discomfort.
In the midst of chaos, users denounced that the counters, checking systems, migration, electric stairs, elevators, stores, restaurants and even the bathrooms stopped working and that the lack of air conditioning and water aggravated the situation, forcing many to wait standing or lying on the floor by the suffocating heat.
You can read: Airport Department asks Aerodom on Electric Failure at Aila
“I’ve been here for more than two hours with my baby and nobody gives us an answer,” said passenger Jennifer Pichardo, who was destined for Miami. While Edward Martínez, who would travel to Spain, questioned the lack of information.
“That is sorry. So much money that this airport perceives and looks what happens. That is because they don’t want to invest,” he said.
Although the activities began to resume progressively, the failure evidences the vulnerability of the country’s main air terminal and the impact that a technical breakdown has on thousands of travelers.
