Since the month of November, Argentinian airlines, the flagship air transport company in our country, was greatly benefited by the number of travelers who used it to travel to Qatar, the host country of the World Cup where Argentina was champion. And in this instance it received another good news, being that it was established as the best airline in South America.
This information was published this week by Compare The Market, a specialized travel insurance site based in Australia, which carried out a study on the number of complaints received by airlines of the world, due to overbooking, loss of luggage, refund problems, mistreatment, discrimination, among others. Thus, in the study carried out, Argentinian airlines he only filed five complaints in one year.
The report published by the specialized site states: “First there is Argentinian airlines: Based in Buenos Aires, it is the national airline of Argentina, and in the last 12 months, received only one complaint of abuse (…) and four cases of problems obtaining refunds. So if you fancy discovering South America this year, then there is no better airline to use.”
On the other hand, the largest number of user complaints received by air transport companies are taken by American Airlines and Lufthansa. In the case of the first, in the last 12 months it had a total of 2,183 flight problems, 157 cases of overbooking of tickets and a total of 1,476 inconveniences in refunds. For its part, the German Lufthansa submitted 566 reports of problems with luggage (loss, damage and delays) and 466 inconveniences in obtaining refunds.
The profit for the World Cup
As the Argentine men’s soccer team advanced in the World Cup in Qatar 2022 (November 20 to December 18), the Argentine flag company made dozens of trips available to the host country, which culminated in million-dollar profits. to Argentinian airlines.
Because our country played all the matches it could aspire to, these being the group stage with three matches, eighths, quarters, semifinals and finals, thousands of fans bought tickets to witness the aforementioned matches. In addition, the air transport company was used by the technical team and players from Argentina, which provided certain security and prestige to the airline.
In numbers, the company had net income of $10.5 million, with a marginal contribution of $4.7 million and a profit of $2,209,387. The occupancy of the flights was generally between 70 and 74%, however, in the instance that the Argentine national team played the world final, there were no empty seats, reaching 100% occupancy.