To access public transport in the city, the card Your key has become an essential element of the people of Bogota, either to mobilize in the articulated TransMileniumbut also in the zone component Integrated Transport System (SITP) Y TransMiCable.
Undoubtedly, since the dismantling of the Provisional SITP, the purchase of these cards increased, because in addition to being required to travel, they also grant a series of benefits to those who come to personalize it, such as making transfers at 0 or 200 pesos in less time. to 110 minutes and be able to access all the components of the transport system in this time.
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However, from TransMilenio they have reported that during the first three months of 2022 alone, 190,797 cards have been blocked at the request of citizens who have lost them, thus evidencing that the loss of these plastics has increased by 17%.
Why does TransMilenio invite you not to lose your TuLlave card?
From the transport company they indicate that in addition to losing the balance that the plastic had and losing its benefits, the production of the cards has decreased due to the shortage in the manufacture of chips and problems with their importation, since They come from the Asian continent, where there are difficulties in the logistics and transport network, such as in the port of Shanghai, due to the measures adopted by the Chinese government in the face of the new wave of Covid-19.
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“This directly affects the tullave card because it has chips to process the information, and because they are mainly imported from Taiwan, transiting through other Asian ports. Therefore, the need to take care of the cards that are already in circulation and reduce as much as possible the repeated purchase to avoid shortages”, indicates the transport company.
If I lose my card, how can I block it?
It is important that those who lose the plastic report it and thus prevent the existing balance from being used by someone else and in case it has been personalized, they can recover the money to have it again on the new card they acquire.
These are the options you have to block the card:
- Go to the page tullaveplus.gov.co, click on the banner about card blocking and fill out the form.
- Enter the page tullaveplus.gov.co, select the chat option, fill in the requested information, click on Card Block and answer the security questions so that it can be carried out.
- Call line 4824304, select option 1 and answer the security questions to do so.
