Companies: Five keys to using the Internet and streamlining business

The advance of telecommuting It has been seen as a benefit for most companies, as well as an economic solution to the pandemic. Both companies and educational centers have adapted to the hybrid model; With so many companies in need, the demand for Internet so that remote tasks can efficiently carry out their work.

Previously, the growth in internet demand ranged from 17 to 20% per year, the number is partly low due to the still present digital divide, which keeps a large part of society divided. According to the Peruvian telecommunications company Optical Networks, with the digital transformation, companies have increased their Internet demands; since this connectivity not only allows them to have permanent communication with their clients to attend to their needs; It also facilitates crisis management without pausing work dynamics, as happened with the Covid-19 pandemic.

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“Companies have seen in the Internet an ally to achieve medium-term goals. For example, the voice messaging services that can be converted into an email or a telephone call from a VoIP central to a cell phone as an extension generate that each employee gets involved in the different projects regardless of their physical location; and, this ultimately becomes a strength for the company”, comments Gustavo Neyra of Optical Networks. Besides, he has commented on the five ways in which the Internet benefits companies:

• Customer-centric high availability. A fast internet ensures attention given to customers at the time necessary to solve their problems. If the client does not receive a quick response, you could consider other alternatives.
• Use of the Internet of Things (IoT) The Internet of Things (IoT) allows you to connect everyday physical items to the Internet: from common household objects to business resources. According to Computerworld magazine, the use of IoT has increased at a year-on-year rate of 13% since 2019 globally. More than 440 million connected IoT devices at the industrial level and 125 million more in the health area. Using the IoT increases production by eliminating certain automated activities, which generates greater efficiency.
• Business collaboration. Information flows within a company can be digitally decentralized through access to business service providers that streamline processes.

• Increase of Cloud Services. The centralization of applications and data, under a highly secure environment, gives confidence to a company that chooses to use Cloud services. According to Gartner, 60% of companies worldwide will be consuming Cloud services by 2022. With this, high data loads can be used without inconvenience.
• Artificial Intelligence (AI) in business. Artificial intelligence applied in business can be very beneficial. Data analytics for decision making, based on AI predictions and the implementation of Machine Learning help in the accuracy of operations and speed of connection as it depends on automated software robots.

“These technologies allow applications to be centralized under a highly secure environment. The fiber optic connection is ideal to implement them since it speeds up the analysis processes and avoids the loss of information.”, Gustavo Neyra maintained.

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