LIMA, Peru – The company Supermaket 23 announced new restrictions on its services in Cuba due to the “current situation of fuel availability” on the Island, a situation that, according to the company stated on its website, is causing logistics operations to be temporarily limited.
“As a result, only orders that have already been processed and confirmed in the store up to this point will be delivered,” says an official statement from the company.
Likewise, Supermarket 23 warned that new orders will remain temporarily suspended until operating conditions are reestablished that allow it to guarantee the level of service that its customers deserve.
The cuts of the so-called Cuban Amazon transcend days after similar difficulties were also known from the Cubamax companyanother of the businesses that trade what is scarce on the Island and that announced restrictions on its services to Cuba due to the “current and severe fuel shortage.”
The company assured that this is “a critical situation and completely beyond its control,” announcing that it would limit the acceptance of shipments “exclusively to essential supplies, food and medicine.”
In addition, it reported that it would accept “only one shipment per customer” and that it would “only” serve those who have already used the company’s services. It also announced the “temporary suspension” of the home delivery service in Cuba.
Supermarket 23 in focus
In the Supermarket 23 online store it is possible to find more than 1,000 different productsfrom meat and ice cream to any hygiene, cleaning or medication item. What is scarce in the country.
The number of a Visa or Mastercard credit or debit card is entered, associated with an account in some foreign currency, so that the purchase can then be delivered to Cuba, so the world of abundance of the Cuban Amazon is only available to those who have family or friends abroad willing to pay them for the products they need.
On May 30, 2022, CubaNet published an investigation on this platform and revealed that, although it has been presented as a foreign company not linked to the regime (based in Canada and the United States), in reality it has behind it a network of companies in different countries created by people who worked for Alcona or for a company linked to Alcona (Treew) to trade abroad.
The following month, a variety of products that linked the platform to state entities, mainly Alcona, disappeared from its website.
After the publication of said research, replicated by several independent mediawere raised on social networks ccomments about it that pointed out the state’s responsibility in keeping physical markets undersupplied to force emigrants to pay for basic products for their families from abroad.
