MIAMI, United States. – The Cubamax company announced new restrictions on its services to Cuba due to the “current and severe fuel shortage” on the Island, a situation that, according to the company stated in a statementis causing significant delays in the distribution of shipments.
“All services that require distribution and delivery are experiencing significant delays. The lack of fuel limits transportation to final destinations and makes it difficult for shipments to reach each Cuban family as is our desire and commitment,” the text states.
The company assured that this is “a critical situation and completely beyond its control,” and announced a set of immediate measures to adjust its operations while energy limitations persist.
According to the statement, Cubamax will limit the acceptance of shipments “exclusively to essential supplies, food and medicine.” In addition, it reported that it will accept “only one shipment per customer” and that it will “only” serve those who have already used the company’s services.
The company also announced the “temporary suspension” of the home delivery service in Cuba. “Currently, collection will only be available at our 239 authorized points throughout the country,” the document states.
In its message, the company appealed to its customers’ understanding. “We know that they are not just shipments, they are humanitarian aid to your families, aid sent with great love and sacrifice on your part. That is why we continue to work with responsibility and prudence, looking for alternatives that allow us to continue operating within the current limitations.”
Likewise, he indicated that if fuel availability does not improve in the coming weeks, he will adopt new decisions: “Cubamax will take additional measures in relation to shipments, until the minimum conditions necessary to guarantee a responsible and quality service, as we have always been known for,” he expressed.
Cubamax under the magnifying glass
At the end of last year, on December 30, the Central Bank of Cuba authorized Cubamax to “develop money transmission activities to beneficiaries in Cuba,” including the possibility of channeling funds for deposits in accounts and cards, as well as “delivering cash in national currency or foreign currency” to recipients on the Island.
A day later, on December 31, Miami-Dade tax collector Dariel Fernández asked federal authorities to review the case and described it as “a security issue for the United States.”
