The country’s banking entities announced closures and special days between December 24, 2025 and January 2, 2020
Within the framework of the Christmas and New Year’s Eve seasonseveral of the main Colombian financial entities announced adjustments to opening hours of its physical offices, with total closures on key dates and reduced working hours on other days in December and early January.
The changes seek facilitate the planning of procedures of users and guarantee the continuity of the service through digital channels, ATMs and banking correspondents.
The modifications apply mainly to the days December 24, 25, 30 and 31, 2025as well as for the January 1 and 2, 2026depending on each entity. Below is the bank-by-bank detail.
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BBVA: total closure on December 31 and reduced working hours on the 24th
BBVA reported that its physical offices will not provide service Wednesday December 31. He Wednesday December 24attention will be continuous until 1:00 in the afternoonwhile the Monday December 30 will operate during normal hours. The entity will resume in-person care on Thursday January 2, 2026.
During the days without in-person service, customers will be able to make transactions through the BBVA Mobile App, the BBVA.com.co website, the ATM network and telephone service lines.
Additionally, the bank recalled that it has more than 60,000 banking correspondents throughout the country, located in allied establishments such as D1, Pay Everything, Puntored, Supergiros, Ara Stores, Efecty and others.
Banco de Bogotá: no attention on December 31 and holidays
The Bank of Bogotá announced that there will be no attention in physical offices holidays or Wednesday December 31. He Tuesday December 24 attention will be until 1:00 in the afternoon; he Thursday December 25 there will be no service; he Monday December 30 the operation will be normal; and the Thursday January 1 There will be no attention either.
Andrés Vásquez, commercial vice president of Personal Banking at Banco de Bogotá, explained that these schedules seek to guarantee an orderly operation during the season, maintaining the service through digital channels.
The entity recommended that users anticipate their procedures and recalled that the Mobile Banking App, Virtual Banking and ATMs will be available 24 hours a day.
Bank of the West and AV Villas
The Bank of the West and the AV Villas Bank will operate similar schedules. Both entities They will close on Wednesday, December 31they will attend to the December 24 until 1:00 p.m.will operate normally on December 30 and will resume in-person care on Thursday January 2, 2026.
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Bancolombia
Bancolombia also confirmed that There will be no office service on December 31. He December 24 The day will be until 1:00 in the afternoonhe December 30 There will be normal attention and the offices will open again. January 2, 2026. The digital channels and ATMs They will continue to operate without interruptions.
Banco Agrario: special hours on December 24
The Agrarian Bank will have a different programming. He December 24 will attend to 8:00 in the morning to 12:00 noon. He December 31 and the January 1 will not provide service in physical offices. Care will resume on Thursday January 2, 2026.
The financial entities They reiterated the call to users to Schedule your payments, withdrawals and in-person procedures in advanceand use the digital channels available during the Christmas and New Year’s Eve season.
