The National Consumer Service (Sernac) issued a warning about a vehicle of the KIA brand after detecting possible mechanical failures that could affect the safety of drivers in Chile. The alert focuses on the Sorento (XM) model, manufactured in 2015, which would present a defect in the connecting rod beans.
Sernac launches alert for failures in this vehicle brand
According to him SERNAChe vehicle Affected presents “a wear defect in engine connecting bearings.” This component, key to the operation of the combustion system, could be deteriorated early and generate unusual noise or loss of power. The failure, according to the entity, can cause an abnormal pounding, motor noise and ignition of the oil pressure witness. If it does not intervene in time, the engine could stop suddenly, compromising the safety of occupants and other motorists.
Sernac reported that the failure of vehicle It can lead to a sudden engine detention, which increases the possibility of accidents. The symptoms that should alert users are clear:
- Abnormal pounding or strong noise in the engine.
- Oil pressure witness ignition.
- Decrease in performance or loss of power.
The repair process for this vehicle Affected has an estimated duration of 11 hours and will be completely free for consumers. Kia Chile and their dealer network are notifying the owners to coordinate appointments in the official workshops. The intervention includes the engine review, the replacement of the connecting rod bearings and operation tests to guarantee safety before returning the car to the user.
Sernac recalled that the owners of the vehicle They can enter the website of the agency or the Kia Chile portal to verify if their unit is within the range of affected. In addition, he advised not to manipulate the engine components on his own or delay technical review.
