Jared Laureles
La Jornada newspaper
Monday, September 8, 2025, p. 17
Designed to repair the violation of labor rights, the rapid response mechanism can be invoked by the United States not only against companies that market their products, but against others that represent unfair competition for companies to pay lower salaries to workers.
This was evidenced by the recent panel on the Call Center Attentive, located in Hidalgo, which showed that in addition to cases involving manufactured goods or mining, labor complaints can be brought in the service sector, sources related to the case indicated.
The United States has presented sufficient evidence that, together with the findings of the panel during verification, allow us to conclude that the services identified as provided by US suppliers compete with their subsidiaries in Mexico, says the final determination of the members of the panel.
The sources consulted pointed out that Mexico gave several arguments to limit the mechanism approach. Among them, he added, was to say that it was not an undercover installation, because although it is a Call Center“It does not provide services to the United States, only for BBVA” and, therefore “it did not fall under the T-MEC.”
However, “in states there are call centers that do the same thing that Pachuca does, ”said the interviewees.
