Havana/All Hotels in Cayo Cruz, in Camagüey, are closed due to lack of drinking water. The reason was a “fault in the main water line” of the tourist pole, according to Dairon Castro, administrator of the social networks of one of the luxury establishments, Sanctuary White Sandsto foreign tourists who, aware of the news during the weekend, asked about their truthfulness.
Alexis Torres, Marketing Director at Cuba de Iberostarwhich has two hotels in that Camagüeano tourist pole, said Sunday that both your lodging and the nearby “They have experienced technical problems with the water supply,” and that they were working “to solve this as soon as possible.” There, he said, without detailing the destinations, that customers had been transferred to nearby hotels “that maintain the same quality standards, making sure they continue enjoying their vacations.”
In other comments, several visitors, especially Canadians, had to have been transferred to hotels in other parts of the North Cayería, especially Cayo Coco. “All travelers will be transferred to other hotels this afternoon,” said Amelie Prince on Friday to the guests of Sanctuary White Sands. To those who had traveled with the Canadian company Sunwing, pointed out that they would be sent to Luxury Cayo Guillermo.
“This was seen coming, because every time the water had to be ration”
“This was seen coming, because every time the water had to be rationed,” he declared to 14ymedio A worker in one of Cayo Cruz’s hotels, who asks for anonymity. “Employees are thrown on the floor,” he continues, “because if there are no clients to give us, it is much more difficult to solve with our salary.”
Just last year, the authorities boasted from a work in the driver now damaged – The assembly of the 500 millimeter valve in diameter – that would allow “to improve operations in the water supply.”
Neither the official means nor the Ministry of Tourism have offered information. In a call to a travel agency that reserves for several accommodations, including Sanctuary White Sands, they respond that they had no news that it was closed, neither that establishment nor others. “There are so few customers there, we don’t know anything,” said the employee on the other side of the phone.
The latest news provided was by Dairon Castro, two days ago: “It continues to work intensely, day and night, to solve as soon as possible the situation with the water supply in the Cayo Cruz pole. Thank you all for your understanding and apologize the discomfort.” The repeated questions of nearby travelers to visit Cuba are not answered.
“It continues to work intensely, day and night, to solve the situation as soon as possible”
“I have clients who had to get to Selection this Wednesday. Is there any possibility that I reopen again? And I arrive at Coral on day 6 with a group of 20 people … Should I try to relocate them?” France Fleury inquired Tuesday to Alexis Torres, from Iberostar. “Was the breakage of the main water pipe solved?” He also questioned yesterday Francis Desjardins About Sanctuary White Sands. Only other users responded, not those responsible for hotels: “Sunwing yesterday was still relocating people, who were supposed to reach another hotel today.”
This incident comes to the long rosary of calamities suffering from tourist facilities in Cuba – among them the poor state of some airports – summarized by the Minister of the Ramo, Juan Carlos García Granda, two weeks ago In the National Assembly. Right there he said that for him tourism This “has been the worst moment since the collapse of the Twin Towers, in 2001, not counting the pandemic period.”
The main reason offered both García Granda and his colleagues in the food industry, Alberto López, and Agriculture, Ydael Pérez Brito, was that there is an “inability” in production right now to meet the demand for tourism.
It was a visit by Fidel Castro to that Cayo in 1989 that marked the beginning of “the strategy for the development of tourism of that beautiful region”
Nor will the breakdown to reimpulio Cayo Cruz help, as the government wanted in 2023, such as One of the “fashion destinations” on the island. Then, Alexis Torres himself declared the Latin press that Iberostar, that operates hotels from the state group Gaviota – belonging to the Gaesa military conglomerate -, he intended to focus on Cayo Cruz and Cayo Paredón, between the provinces of Ciego de Ávila and Camagüey, which he defined as “Keys that have remained in the image of the clients and the Turoperators” and “more than 26 kilometers of 26 kilometers lost oasis. ”
Indeed, the spectacular beaches of Cayo Cruz are extolled by travelers on social networks, despite the ecological disaster that the pedraplén of 43 kilometers that connects it with the mainland and was built in the 1990s. According to one of the usual panegyric in the official press, it was a Fidel Castro visit To that Cayo in 1989 that marked the beginning of “the strategy for the development of tourism of that beautiful region of the north of the province.”
There are several hotels installed in the area. In addition to the Sanctuary White Sands Resort and those of Iberostar –Selection Esmeralda and Coral Esmeralda – are the Marina Plaza & Spa and Valentin Cayo Cruz.
