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March 4, 2022
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Agent explained why Mastercard accreditation with Itaú bank failed

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“We regret to inform you that the accreditation of sales made with a credit cards Mastercardand whose purchaser is Fisher, have not been able to be carried out in a timely manner, as indicated by the settlement that you received at the time from said acquirer. This situation is motivated by the fact that Fiserv has not provided the corresponding funds for your payment“, said a notice that the Itaú bank transmitted to merchants who operated with that seal.

It is inconvenient that the deputy for Cabildo Abierto, Álvaro Perronerequest a Request for reports this Wednesday, March 2, from the Ministry of Economy and Finance and the Central Bank (BCU).) under the “merchant complaintss” that he received in the last hours. The legislator asked to know if there is any “type of follow-up to this situation”, if sanctions will be applied to the acquirer of the stamp and “the payment of interest for the damage caused to the merchants” was planned. .

In response to a query The Observer, from the acquirer of Mastercard it was reported that “due to an operational problem with a local payment system not managed by Fiserv, the transfer of payments to a single financial institution (by Itaú) was not received as planned on February 25. When informed by the financial institution, Fiserv took immediate action to confirm proof of the transfer. All businesses affected by this inconvenience received their payments on February 28“.

Recently the firm Fiserv sealed an alliance with the Uruguayan Geocom and became the administrator of the largest number of POS terminals in the country. To date, its network manages around 30,000 terminals and the market has around 75,000 corresponding to some 55 thousand businesses.

In 2019, based on an initiative of the Ministry of Economy and Finance that aimed to promote financial inclusion, it began with a process of opening the acquisition, which implies that a single player – a multi-acquirer – can offer all the stamps, so that the merchants have all the payment methods through a single provider.



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