The National Institute of Social Security (INSS), linked to the Ministry of Social Security, has published a message on social networks to alert netizens and beneficiaries about official service channels, which are the application, the application website My INSS and the telephone center135.
Made on Thursday (23), the post occurs because the institute has received numerous e-mail and messages with request for service services, with questions about the outcome of expertise and compliance with requirements. However, the INSS does not do this type of service for e-mailnor through social networks. “The biggest problem of sending to the wrong place is to think that it met or filed a request and not having the benefit granted,” says one of the publications.
THE Brazil agencyINSS President Alessandro Stefanutto warned the policyholders and retirees for errors which he said have become common.
“The policyholders think that sending by email are delivering the document to fulfill requirement or admitting to the request and actually are not. The INSS does not email me.”
The communication of the institution, which manages the INSS social networks, does not have access to the social security benefit grant systems or the registration of beneficiaries.
As well as the agency receives documents and requests from citizens, does not request data or documents for e-mail. The institute only sends communications, for example, on the annual benefit readjustment, new contribution rates.
Stefanutto points out that sending documentation by e-mailby message in direct Or written in the comments of social networks put the personal data at risk: “It is a risk to expose the data!”
Protection and Safety
Retirees and INSS policyholders should be aware of surfing the internet because there is misinformation on social networks and messaging applications. “Shared videos and publications have a real way and serve as ‘bait’ for the user to fall into fake news [notícias falsas] And blows, ”he warned.
In a statement on its official website, the Institute reinforces that the services it offers are free and can be accessed directly on website of the institution or by the application my INSS, without the need for intermediaries.
The notification arrives after the institute identifies cases where malicious people try to pass by servers, even using INSS badge, and visit the beneficiaries at home. The criminals even request photos, data and documents from the insured.
To protect your data from possible misconduct, the INSS recommends that pensioners, retirees and family members do not meet the coup or provide information or documents. What they should do is call the police.
They should also not share the password, which is the key to accessing personal information and physical/digital accounts. The password should therefore not be noted in the wallet, mobile note block or messaging application. The INSS reinforces that it will never request the password for e-mailmessage or telephone and remembers that often, attempts trying to pass bank employees and apply blows to discover passwords.
Another recommendation is to use the tokena device or authentication method that serves to ensure more security in access to services online. There are two versions: the token physical and digital. The tip when using the device is not to leave it connected to the computer. If there is a network invasion, the data will be preserved.
Sharing personal data and photos of documents by messages, in sites and telephone calls of personal data, such as individual registration (CPF), benefit number or bank information is also advised against. Banks do not request this kind of personal information by electronic and digital means.
To identify a person, the federal government may require the biometrics of the digital services applicant, using the fingerprint and physical characteristics for facial recognition of the person. For this reason, biometrics is also the target of scammers and should not be supplied to strangers. When in doubt, the service stations of government agencies that need biometrics should be sought.
The application for Smartphones and the website My INSS, bank applications, the federal government’s digital service platform, or other website who has personal information should not be accessed in wi-fi public or unknown computers. Programs that save the data typed may be in operation and capture information without knowledge of public networks.
In a statement, INSS Director of Information Technology, Mário Soria, warns of suspicious publications on the Internet. “The bait [pode ser] the payment of a false 14th salary. When clicking on link From the message or the image, it is the person redirected to a malicious browser with viruses that the scammer installs in that device. With this, the coup assumes the command of the computer or mobile phone, has access to bank accounts and personal information, ”explains Soria. They are the calls phishers or data fishermen.
Regarding the proof of life, the INSS clarifies that it is not being required and that it does not direct servers to gather data and photos of the policyholders or beneficiaries of aid paid by the municipality. If the person receives a message on the cell phone (SMS), the recommendation is to report.
The INSS president also warns of the need to seek information from the agency’s official channels, for the website or on the institute’s social networks. “Our measures, such as review, proof of life, or any change that impacts the lives of policyholders and beneficiaries, are released on the official website and official social networks of the INSS. Our commitment is to the transparency of our actions,” says Stefanutto.
Finally, the INSS reports that taxpayers and retired data are safely stored in the Welfare Technology and Information Company (Dataprev) system, linked to the Ministry of Management and Innovation in Public Services.
