Bancolombia in recent times has managed to position itself in the Colombian market due to the products it has for its customers that have been able to satisfy their respective needs. In this sense and with the intention of facilitating the procedures, through its official website you will have the possibility of requesting specific documentation. Where can these files be obtained?
The first thing you should know is that you will have to enter the link: https://www.bancolombia.com/tramites-digitales. On this website you can request bank and tax certificates and bank statements.
Through its official website, the banking company indicated some exceptions: “For Mortgage Loans and Credit Cards, contact the Telephone Branch”.
They also highlighted that in the Virtual Branch People You can obtain information from your bank statements, tax certificates, movement inquiries.
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These procedures will obviously help all users of this company to obtain information without the need to go to a branch and where they can save time to spend on other types of activities.
How can you contact a Bancolombia official?
Through its customer service channels, you will be able to resolve any type of question about one of the products that you have linked.
You can get communication through online chat through the official website. In this same vein and if you have WhatsApp will be able to contact you by scheduling the number 3013536788.
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Don’t forget that you will also have an opportunity to resolve your questions and concerns by calling the National Line 01 8000 912345, the Ethics Line 01 8000 524499 and of course the respective telephone numbers in Bogotá +57 (601) 3430000, Medellín +57 (604) 5109000.
Remember the safety tips so you can operate with peace of mind
Through its digital channels, Bancolombia has recommended all its users to avoid responding to communications in which they impersonate company officials and in which they want to redirect them to another website.
Always verify that the information consulted is through official social networks and of course its respective official site.