With the aim of giving peace of mind to tourists who are going to spend the New Year’s Eve On the coast of Rio do Janeiro, Procon-RJ and the State Secretariat for Consumer Protection (Sedcon) inspected six hotels in two days, of which three were fined for lack of informative posters for guests and for displaying products that had expired. in the kitchens.
“We know the importance of major events for our state. Celebrating the New Year in Copacabana puts our state in a true showcase, as it is when we receive visitors from all over the world, boosting our economy”, said the Secretary of State for Consumer Protection, Gutemberg Fonseca.
According to Fonseca, the objective is to ensure that everyone can celebrate and enjoy the party safely and that they only take away good memories of the event. New Year’s Eve from Rio de Janeiro.
Expired products
In a hotel on Avenida Atlântica, in Copacabana, inspectors found expired food in the kitchen (pastry, duck and octopus cuts), as well as carpaccio salmon (raw meat cut into thin slices, on top of which lemon juice and olive oil are added, without specifying the expiration date and poorly stored.
There were also no mandatory items for guests, such as the Dial 180 posters, to combat violence against women, Say no to sexual tourism and the explanatory leaflet on AIDS prevention.
Another hotel inspected on the Copacabana waterfront also did not have an explanatory leaflet on how to prevent HIV, and only provided condoms to customers. The third inspected, also on Avenida Atlântica, did not have AIDS prevention leaflets, nor the Procon-RJ complaints book.
Three kiosks on the waterfront that organize packages for the New Year’s Eve they received notices of irregularities for not having the mandatory posters Dial 151, which provides the telephone number and address of Procon-RJ, and Dial 180, for preventing violence against women. There was also no sign in one of the kiosks indicating that the sale of alcoholic beverages to minors was prohibited.
According to the president of Procon-RJ, Marcelo Barboza, joint actions are important to ensure that consumer rights are respected and prevent problems in consumer relations, as well as to strengthen the State Consumer Protection System, which is managed by Sedcon. “Procon-RJ goes hand in hand with Sedcon also in this moment of celebration, which is the New Year’s Eveso that the consumer is well served in fair consumption environments. Therefore, it is important that establishments follow what the Consumer Protection Code recommends and provide clear and transparent information”, said Barboza.
