A total of 644 Pix keys from Caixa Econômica Federal customers had their data exposed, the Central Bank (BC) reported this Friday (8). This was the 16th incident involving Pix data since the launch of the instant payment system in November 2020.
According to the BC, the exhibition took place on September 24th and 25th and covered the following information: user name, CPF, relationship institution, agency, account number and type, account opening date, Pix key creation date , date from which the user has possession of the Pix key.
The exposure occurred due to specific failures in the payment institution’s systems and occurred in registration data, which does not affect the movement of money. Data protected by bank secrecy, such as balances, passwords and statements, were not exposed.
Although the case did not need to be reported due to the low potential impact on customers, the municipality clarified that it decided to publicize the incident in the name of “commitment to transparency”.
All people whose information was exposed will be notified through the institution’s application or internet banking. The Central Bank highlighted that these will be the only means of warning for the exposure of Pix keys and asked customers to disregard communications such as phone calls, SMS and notices via messaging apps and email.
Data exposure does not necessarily mean that all information has been leaked, but that it has been visible to third parties for some time and may have been captured. The BC informed that the case will be investigated and that sanctions may be applied. The legislation provides for a fine, suspension or even exclusion from the Pix system, depending on the severity of the case.
In all 16 incidents with Pix keys recorded so far, registration information was exposed, without exposing passwords and bank balances. As determined by the General Data Protection Law, the monetary authority maintains a page in which citizens can monitor incidents related to the Pix key or other personal data held by the BC.
THE Brazil Agency awaiting a response from Caixa Econômica Federal.
