Social Prosperity It is an entity of the Government of Colombia which is responsible for designing, coordinating and implementing public policies focused on social inclusion and equity. If you have questions and need answers, you can contact us through different means of communication.
How to receive responses from Social Prosperity?
1. Citizen Consultation:
This mechanism allows citizens to express opinions, suggestions and proposals on the entity’s projects, standards and programs.
To participate in the current consultations, you can do so through the “Citizen Consultation” section on their website
2. Requests, Complaints, Claims and Suggestions (PQRSDF):
You can submit requests related to any aspect of Social Prosperity services. Responses are managed within specific deadlines (30 business days for general requests.
Service Channels:
– Line from cell phone: 6015189646
– National toll-free line: 01-8000-95-1100
Email:
For specific queries, you can write to [email protected] either [email protected] for corruption complaints.
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Social Prosperity
Source: Social Prosperity – Official Facebook
Procedure for making inquiries to Social Prosperity
– Visit the Social Prosperity website.
– Select the type of query you want to make (Citizen or PQRSDF).
– Complete the appropriate form or send an email as necessary.
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Participation in Social Prosperity:
According to the entity’s page, there are several steps that can be followed to receive satisfactory communication between parties.
Define your contributions: Consider how your participation can influence policy and program formulation.
Registration and participation: If your consultation requires registration, follow the instructions provided on the website to register. Some consultations may allow participation without prior registration
Contribute to the Discussion: During the consultation period, present your ideas through the enabled channels, which may include online forms, forums or in-person meetings.
Receive feedback :Once the consultation is complete, expect to receive information about the results and how your input will be used in the decision-making process.
