Wildebeest has marked a milestone by reaching more than 100 million customers in just 11 years of existence and, as part of its evolution, it has launched a new value proposition to its collaborators.
“Nubank has matured. We have gone through international expansion, an Initial Public Offering, we have been in business for 11 years and we have now reached 105 million customers. That is why our value proposition for those who work here has also evolved. We want to make this clear so that we can continue to be an attractive company for talents who have the desire to do something extraordinary in their careers, who want to reinvent what no longer makes sense and who want to be part of the future we are building.“, he says Suzana Kubric, Chief Human Resources Officer at Nubank.
(You can read: Economic slowdown is widening the gender gap in the labor market).
And he adds: “We often say that anyone who is joining Nu, even now, is joining the team on day 1 of our journey, if we look at all we can still achieve together. I often say that the focus is on people having the best professional experience of their lives and I think a lot of this comes from the potential for fulfillment that the company offers.“.
Nubank
Wildebeest
Vacancies available
Currently, Nubank has vacancies available in five positions in the country, in different branches of the company:
Consumer Insights Specialist
1. Functions: responsible for conducting research and collecting data on trends, market competition and consumer satisfaction to identify problems, deficiencies and results. These insights provide reports to assist in the development of products, marketing strategies, sales projections or improvement of our services.
2. Requirements:
– Have a Bachelor’s Degree.
– Five years of experience in similar positions.
– Previous experience working with different research methodologies (quantitative and qualitative) and experimentation techniques (mainly quantitative experience, with knowledge of mixed methods).
– Desirable experience in product and service companies.
– Mastery of English.
– Strong analytical and data analysis skills.
– Knowledge of decision-making models.
– Strong experience in ad hoc research.
– Strong analytical skills with ability to leverage data to develop strategies/decisions.
3. Benefits:
– Equity in Nubank
– Health insurance
– 15 working days vacation
– NuLanguage – Language learning program.
– Parental leave.
(Read also: Call for applications to work in Germany: how to apply?).
Media Analyst
1. Functions:
– Develop and execute performance marketing campaigns across multiple channels, including Facebook Ads, Google Ads, and TikTok Ads, among others.
– Analyze campaign performance data to identify areas for optimization and improvement.
– Develop and apply A/B testing methodologies to optimize campaign performance.
– Track and report on key performance indicators (KPIs) such as cost per acquisition (CPA), return on ad spend (ROAS), and conversion rates.
– Collaborate with cross-functional teams, including marketing, product, and sales, to ensure alignment on campaign objectives and strategies.
– Stay up to date with the latest trends and best practices in performance marketing.
2. Requirements:
– Bachelor’s degree in Marketing, Business or a related field.
– Four or more years of experience in performance marketing, with a proven track record of success.
– Advanced level of English.
– Strong knowledge of self-service advertising platforms, such as Facebook Ads, Google Ads, and TikTok Ads.
– Excellent data analysis skills, with the ability to interpret and translate data into actionable insights.
– Experience with data visualization tools (e.g. Looker, Power BI). strong analytical and problem-solving skills, Looker, Power BI).
– Strong analytical and problem-solving skills.
– Excellent communication and presentation skills.
– Ability to work independently and as part of a team.
– Bonus: experience with SQL and coding languages (e.g. Python).
3. Benefits:
– Equity in Nubank
– Health insurance
– 15 working days vacation
– NuLanguage – Language learning program.
– Parental leave.
(You can read: Starbucks’ new CEO sparks controversy over contract conditions for going to the office).
Product Operations Colombia:
1. Functions:
– Own an end-to-end roadmap, assess priorities, and value ambiguous trade-offs in a fast-paced environment
– Design cutting-edge processes aimed at scaling bank account transfers
– Manage critical supplier dependencies to improve product operational health
– Influence cutting-edge technology discussions with regulatory bodies to build an instant payments ecosystem in Colombia.
2. Requirements:
– Minimum 4 years of experience in similar roles
– Fluent or native Spanish and English Genuine curiosity about the product ecosystem Previous exposure to clearinghouse contexts is a plus.
– Launch and scaling of fintech products, especially in Colombia and proven track record designing and improving processes
– General business acumen. Understanding of the unit economics of different financial services products is a plus.
– Ability to navigate ambiguous situations, managing challenging stakeholders in a fast-paced environment.
– Exceptional communication skills; ability to communicate concisely and effectively at all levels of the organization.
3. Benefits:
– Equity in Nubank
– Health insurance
– 15 working days vacation
– NuLanguage – Language learning program.
– Parental leave.
(You can read: The jobs that could disappear in Colombia due to AI, according to ChatGPT).
Risk Management Specialist- Credit Risk
1. Functions:
– Propose and monitor KPIs to explain changes in the credit risk of the CO portfolio.
– Review and question the credit policies defined by the first line.
– Engage with Business Units, building an effective relationship to monitor and support new credit decisions, ensuring high standards and good practices in assessments.
– Review and monitor credit risk appetite. Share knowledge about the Colombian credit market and regulations with other stakeholders.
– Establish a reporting procedure to ensure efficient communication on the credit risk of the CO portfolio to enable sustainable growth of Nubank.
2. Requirements:
– Bachelor’s degree in Engineering, Economics, Mathematics, Statistics, Physics or related fields.
– Knowledge of Expected Credit Loss/PD/EAD/LGD models, financial forecasting and International Standards (such as IFRS9, Basel II, Basel III)
– Analytical, decisive and passionate about manipulating data to learn from it.
– Deep knowledge of the local regulatory framework, including credit risk classification, provisions/ECL.
– Experience in Credit Risk management demonstrated either by working in the first or second line of defense, or by implementing projects related to credit risk
– Good coding skills (SQL, Python, Scala, or other similar programming languages), and have relevant experience handling large amounts of data
– Adaptability to dynamic way of working/short-term deliverables Advanced or fluent English.
3. Benefits:
– Possibility of earning equity in Nubank Extended maternity and paternity leave
– Health and life insurance
– NuCare – mental health and wellness assistance program
– Nucleus – course learning platform
– NuLanguage – language learning program
– 15 working days vacation
– Associated gym
(Further: The vacancy offered by Tesla to work from home: this is the salary it offers).
Customer Excellence Coordinator:
1. Functions:
– Management of operational indicators of all collection agencies, identifying deficiencies and project needs in a cross-cutting manner
– Lead internal and external operations to achieve the proposed objectives with special focus on Customer Experience and Seller Management
– Creation of the different operational dashboards for the BU working closely with business analysts
– Monitor the operation in real time to make short-term decisions that improve the operation and be able to execute critical situations in business continuity
– Lead the creation of operational data sets to create consistent KPIs and OKRs
– Maintain CX data and transform it into insights.
2. Requirements:
– Bachelor’s degree and at least 5 years’ experience in similar positions (experience in collection agencies will be valued).
– Previous experience leading multidisciplinary teams.
– Advanced level of English.
– Experience in creating and maintaining operating models.
– Experience leading live customer experience operations and working with third-party vendors and helping them achieve operational results.
– Experience in SQL (Python will be an advantage).
3. Benefits:
– Equity in Nu
– Life insurance
– Health insurance
– NuLanguage Program
– NuCare Program
– Extended parental leave.
PORTFOLIO
