Foreign Minister Luis Gilberto Murillo announced that starting in October the system of appointment scheduling There will be some changes to the passport process. The announcement is related to complaints that have been made by citizens about complications in the process.
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“Appointments are operating normally, however, there have been complaints about difficulties in scheduling appointments, so we are going to change the system, because it is associated with software that is quite outdated, to be honest, and that also lends itself to being taken advantage of at some point,” the official explained.
The Foreign Minister also stressed that Complaints related to this service have already been filed with the authorities. corresponding. This considering that information has been received regarding external processors to the Ministry of Foreign Affairs and the sale of quotas to obtain a space on the agenda.
“We have made some complaints about the case. Investigations have been carried out and in some cases people have been detected and prosecuted”Murillo said.
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Colombian passport
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The official’s statements come amid the uncertainty that exists regarding what will happen with the issuance of passports in the country, following the expiration of the current agreement with contractor Thomas Greg & Sons on October 2.
It is worth remembering that Last Tuesday, August 20, a working table was held together with the Attorney General, Margarita Cabello, and the Comptroller General, Carlos Hernán Rodríguez. The purpose of the meeting was to discuss the strategy that the National Government is implementing to guarantee the provision of the service.
In this regard, the foreign minister stressed that there will be no impact of any kind. “We will work on every detail to avoid any unforeseen events that may appear on the horizon”he noted.
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