DIAN platform failures will continue, but "there will be a penalty-free period" to file income tax returns

More than one taxpayer ended up desperate because the deadline to file their income tax return was approaching.

Colombia News.

This Monday, August 12, The platform of the National Tax and Customs Directorate (DIAN) presented serious problems of intermittenceleaving many Colombians in total despair due to not being able to comply with the obligation to file income tax returns.

This problem particularly affected those taxpayers who were facing a deadline on that same day.

According to figures provided by the DIAN, despite technical difficulties, 113 thousand tax returns were filed on Monday.

Despite this, Many taxpayers were unable to complete the process, generating great fear regarding possible penalties and surcharges. for the delay in their statements.

The DIAN issued a statement on Monday, August 12, warning about the contingency on its platform and this Tuesday, August 13, lThe entity reported again that the contingency will remain in effect until Friday, August 16, 2024.

There will be a penalty-free period to declare income: DIAN

This decision was made because Problems with the platform persistespecially in relation to the generation and signing of electronic documents necessary to formalize the declarations.

Consequently, the income tax returns of natural persons or similar, as well as those related to assets abroad, gasoline and diesel fuel, and withholding tax that are due between August 12 and 16, may be submitted and paid without incurring late payment penalties or late payment interest until Tuesday, August 20, 2024.

The DIAN estimates that it should receive around 120 thousand personal income tax returns daily.

However, server overload has significantly limited reception capacity, allowing only 50 to 100 declarations per minute during off-peak hours, well below the ideal performance of 150 to 200 declarations per minute.

The entity is working to resolve these issues and has extended the deadline to ensure that all taxpayers can comply with their obligations without facing additional penalties. Users are advised to stay tuned for new communications from the DIAN for any updates on this situation..