In the midst of a crisis that has left thousands of homes in central-southern Chile without electricity, In it has implemented a crucial initiative for those who rely on refrigeration for their medications. Since August 1, the power company has launched a free medication refrigeration service for those affected by the massive power outages.
Enel’s initiative is not only a relief for those who depend on certain medicines not only requires constant cooling, but also seeks to mitigate criticism and possible sanctions that could arise from the lack of electricity supply. Currently, more than 61 thousand customers are still without electricity, which has led the company to establish this service as a support measure for the most vulnerable people in this situation.
To access the service of refrigerationEnel customers must follow a simple process designed to ensure that their medications are stored properly for the duration of the power outage. This service is available between 9:00 a.m. and 7:00 p.m., and it is essential that those in need act quickly to ensure that their needs are met in a timely manner.
The first step in requesting the service is to complete an online form, where personal information and specific details about the medications that need refrigeration must be provided. It is important that customers have their customer number on hand. In itwhich is located in the upper right corner of the bill, just above the issue date.
Once the form is submitted, Farmacias Fracción, the company associated with In it For this initiative, the client will be contacted to coordinate the collection and storage of the medicines. This contact is crucial to ensure that the process is carried out efficiently and that the medicines are safe for as long as necessary.