How to take surveys on WhatsApp

The surveys are a tool Valuable for collecting data and opinions from customers or contacts. With the popularity of WhatsApp As a communication platform, it is possible to conduct surveys directly through this application. Here is a detailed guide on how to take surveys on WhatsApp.

1. Download a survey app compatible with Whatsappp. There are several free options available on the App Store or Google Play, such as Survey Monkey or Google Forms. Choose the option that best suits your needs.
2. Create your survey. Once you’ve downloaded the app, you’ll be able to create your survey. Use closed questions (with predefined answer options) or open questions (in which the respondent can write their answer) according to your needs. Make sure the questions are clear and concise. You can include images or videos if you wish. It is also important to keep in mind that you must be concise in your questions, to prevent respondents from getting bored and leaving the survey before completing it.
3. Share your survey with your contacts. You can send the survey directly through WhatsApp or create a link so that your contacts can access it from their web browser. Make sure the link is easy to share and access. You can also use automation tools to send the survey to a large number of contacts quickly and efficiently.
4. Collect and analyze the results. Once contacts have responded to the survey, you will be able to see the results in real time. Use this information to make informed decisions. You can organize the results by question, answer or respondent. You can also export the results to an Excel or Google Sheets file for further analysis.
5. Share the results with stakeholders. It is important to share the results with stakeholders, either internally or with customers or suppliers. You can create a detailed report that includes charts and tables to make the data easier to understand. You can also share the results through social networks or email.

When conducting surveys on WhatsApp, it is important to keep in mind that the privacy of the respondents must be respected, and the data collected must be used ethically. It is recommended that respondents give their consent before participating and it is also important to ensure that the data collected is secure and confidential.