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January 20, 2023
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A complaint from the Buenos Aires government modified the contracting conditions of Netflix

A complaint from the Buenos Aires government modified the contracting conditions of Netflix

The Netflix platform should have granted more rights to users in Argentina after a claim by the Buenos Aires government.

The Netflix platform modified its contracting conditions, after the Buenos Aires Government charged that platform ex officio for abusive clauses that limited the rights of consumers, reported the Buenos Aires Ministry of Production, Science and Technological Innovation.

From now on, the platform will stop using laws of the State of Delaware (United States), and will adapt to the Civil and Commercial Code of the Argentine Nation.

They entered into force on January 5. the new Terms of Use of the service and in this update the company eliminated three clauses that violated consumer rights under Argentine law.

It is a clause which imposed that payments made by the consumer would never be refundable by the company, limiting the possibility of claiming and establishing that credit would never be granted in favor of the user.

Another repealed clause is the one that imposed the waiver of consumers to initiate claims and participate in collective actions in defense of their rights and a third was the one that established that the terms of use would be governed by US laws of the State of Delaware, in violation of the Civil and Commercial Code of the Nation.

In addition, it was adapted the clause that conditioned the cancellation of the subscription, limiting the rights of users and their freedom to contract.



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