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January 16, 2023
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The US launches an app for Venezuelans to schedule appointments to request asylum from Mexico

The US launches an app for Venezuelans to schedule appointments to request asylum from Mexico

The process to request an appointment in the application includes a series of questions, a facial photograph in real time and the submission of information that an undocumented person would provide during their inspection at a port of entry when applying for asylum. Appointments can be scheduled through the app up to 14 days in advance


The Department of Homeland Security of the United States (DHS, for its acronym) announced that migrants —including Venezuelans— who wish to enter the United States from Mexico will be able to schedule appointments to present their cases and request asylum through the CBP One cell phone application. .

Any non-U.S. national who is in central or northern Mexico with the intention of traveling to the United States can use the CBP One app to submit advance travel information and schedule an appointment to appear at ports of entry. land entrances to the southwestern border of the United States.

Those who request the appointment must attest that they meet certain vulnerability criteria required by the United States government to receive migrants, for which humanitarian situations are especially taken into account, and must be prepared to corroborate their statements during the audience.

Thanks to this application, the US government hopes that the immigration process will be more orderly and safe, in addition to having expectations that many migrants will stop choosing to cross the border without authorization.

“The use of CBP One is expected to reduce wait times and help ensure safe, orderly and streamlined processing. It is open to non-citizens of any nationality, as long as they are located in central or northern Mexico. The use of the application is free of charge”, explains a press release.

Through the application, users can request an exception to the Title 42 Order, a regulation applied by the United States during mobility restrictions due to covid-19 that empowers federal officials to expel migrants. Appointments can be requested up to 14 days in advance at eight border points located in Nogales (Arizona), Brownsville, Eagle Pass, Hidalgo, Laredo and El Paso (Texas); in addition to Calexico and San Ysidro (California).

*Read also: US Supreme Court upholds Title 42 indefinitely

When the Title 42 Order is lifted, anyone will be able to use the app to make an appointment, show up for inspection, and start a protection request, thus avoiding going to a port of entry and staying there until the request is approved or denied.

The Secretary of Homeland Security, Alejandro Mayorkas, declared that this measure is aimed at all non-citizens of the United States who believe they meet the necessary conditions to receive asylum in the North American country.

“The CBP One app is an innovative solution that we are using to facilitate the safe and orderly arrival of non-citizens who believe they meet certain vulnerability criteria and request a humanitarian exception to the Title 42 Order,” he stated.

The process to request an appointment in the application includes a series of questions, a facial photograph in real time and the submission of information that an undocumented person would provide during their inspection at a port of entry.

Following the arrival of a non-citizen at a designated land port of entry for their scheduled appointment, a CBP officer will determine the appropriate processing disposition. These determinations will not be made prior to in-person inspection, and the use of CBP One does not guarantee that an individual will be processed on a particular date or time or that asylum will be granted.

The application can be downloaded for free in the Android and iOS app stores in the case of iPhones through the following links: CBP One for Android Y CBP One for iOS.

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