Saime’s official spokesperson reports that the disabling of the page will be extended for 48 hours, although they did not offer further details. Twitter users responded to the publication made by the agency with complaints about the operation of the platform
The website of the Administrative Service for Identification, Migration and Immigration (Saime), used by Venezuelans to process their identity documents, will be disabled from this Friday, December 9 at 8:00 p.m. until Sunday, December 11 at 8:00 p.m. :00 p.m.
Saime will stop providing its services for the next 48 hours, so it will not be possible to access to request an appointment or check the status of a procedure.
According to the information shared by Saime in his twitter accountthis interruption of their services responds to maintenance tasks that they will carry out for their website.
#ATTENTION || Dear user, Saime reports that due to the
maintenance in our system, the website https://t.co/TdNmsa8Rqj it will be disabled from 08:00 pm on Friday the 9th, it will be reactivated at 08:00 pm on Sunday, December 11. pic.twitter.com/oNvbqDxXpM– VenezuelaSaime (@VenezuelaSaime) December 9, 2022
*Read also: Saime clarifies that the passport price is not related to other “extra” charges
The Twitter account @Mccoam, known on the social network for offering advice on Saime procedures, shared the information with the expectation that the page will be reactivated with a refresh of its interface.
«The Saime website will be disabled over the weekend, perhaps the procedures page will also be disabled. Let’s hope it comes with a new face,” he commented.
#Saime on your main page it will be disabled on the weekend, perhaps there will also be the procedures page. https://t.co/1DnADZo9jT Let’s hope it comes with a new face for #Foreigner #Migration pic.twitter.com/UrQazhRVwJ
— McCoam (@mccoam) December 9, 2022
Saime’s publication was answered by users of the social network who were facing problems processing their personal documents, especially the passport, pointing out the inefficiency of the agency and the failures of the platform.
«I need the system to let me request my son’s passport again. I missed an appointment! It tells me that I have to wait seven days, but I’ve been waiting for almost three months now,” denounced a user.
Good afternoon… I need the system to let me request my son’s passport again, I missed an appointment! It tells me that I have to wait 7 days but I’ve been waiting for almost 3 months now?? please, what do I do??? @VenezuelaSaime
— Vanessa Morantes (@vamorantes) December 9, 2022
«I have been waiting for my passport for more than two years and they have not given it to me yet. It says that it is already printed, but they have not sent it to the agency to remove it, and nobody gives me answers, “says another response.
Good afternoon, I have been waiting for my passport for more than two years and they still haven’t given it to me.
— ross (@suarez_rosmary) December 9, 2022
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