The efficiency, outsourcing of services and the automation of certain processes to save time are the trend that Peruvian service companies in the property management sector point to, e-commerceeducation and training, according to an analysis by KashIO, a leading platform for financial services management.
“Informal administration in condominiums is a common situation in our country, since there is no legal recognition of the board of owners, which causes delinquencies in the payment of common services to reach 60% “indicated Antonio Rolando, CEO of KashIO.
Some of the causes for this delay are based on the fact that residents do not have an account in the same bank as the person who makes the collection, they forget the payment date due to lack of a reminder or they are still afraid of integrating these payments to their credit cards. debit or credit.
“Our knowledge of the market has allowed us to identify the most frequent problems faced by companies or organizations when managing collections and collections, which is why we seek to offer a financial management tool that, from the cloud, integrates components of communication with clients, user experience and means of payment”, comments the executive.
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To this end, the platform manages, automates and consolidates customer payments securely through the main financial entities in the country. Every time a customer makes a payment, it is automatically verified, recorded and a confirmation is sent to them, as well as to the company, which allows them to obtain real-time reports and also send payment reminders, optimizing time and money.
The company founded in 2017 with headquarters in Miami and which is in the process of international expansion, has operations in Peru and plans to double its local client portfolio by the end of 2023.
Digitization in the collection and collection processes provides benefits for both companies and the end user, but, above all, it helps to increase a better customer experience in specific services that will be extended to other markets.