The Authority for Consumer Protection and Defense of Competition (Acodeco) carried out a technical verification of the scales used for luggage, at the Tocumen and Panama Pacific airports, thus detecting 14 weights that did not comply with the regulations.
In terminal 1 of the Tocumen airport, 66 scales were verified, of which 60 were correct and 6 were abnormal; while in terminal 2, 72 scales were verified, of which 8 did not comply. At the Panama Pacific airport, 5 were checked and all went well.
In the detected cases where the weights were poorly calibrated, they were closed or put out of service until the irregularities were corrected. The respective minutes were drawn up, to initiate an administrative process for failing to comply with the tolerance allowed in the technical regulation.
The institution recalled that in the event of any complaint about scales, people can report it through the Institutional Information and Complaint System (Sindi) and on WhatsApp and Telegram 6330-3333.
