The bank works constantly for the benefit of its employees, as well as its clients, suppliers and the communities in which it has a presence.
There are three pillars under which the institution is governed:
- empowerment
- Equal treatment
- Security
With respect to empowerment, The group’s initiatives have made it possible to increase the percentage of participation of women in managerial and executive positions, at the end of April 2022 they already represented 41.4%. Among other figures, currently 52% of the collaborators are women and regarding its client portfolio, Citibanamex has a total of 5.4 million retail users that represent 46.4% of its total clients.
Outside the company they also offer courses, workshops and conferences at a national level with women artisans, young people and entrepreneurs. For example, they have granted more than $750 million pesos in SME credit lines for Women Entrepreneurs.
To encourage women equal treatment is the key. At Citibanamex, the participation of women in managerial and executive levels increased by 2.2%. They grant maternity and paternity leaves of 16 and 4 weeks, respectively, to their collaborators. Even in the case of maternity or paternity by adoption, 4 weeks are granted for mothers and fathers.
Citibanamex has zero tolerance for harassment and guarantees the development of women. The company offers its collaborators an adequate environment in which safety is paramount for the professional development of each one.