A massive drop manifested itself in the telecommunications services of Wom, Movistar and VTRa situation that was reported by various users through the site down-detector. According to this platform, the problems would have started after 7:00 p.m. this afternoon and the companies are expected to refer to the system defect and deliver solutions or announce the return of their functions, so the news is still in development .
Added to the clarification, they detailed in social networks that the main problems occurred both on the internet, television and even on the mobile signal itself.
These failures would be repeating themselves in sectors such as the Metropolitan Region, Valparaíso, Viña del Mar, La Serena, Antofagasta, Iquique, Quillota and more.
In this way, it was detailed that Movistar is the one with the highest number of reports due to the failure of its service, reaching almost two thousand failure reports. And among the places affected there are also problems in Temuco, Lota, Los Andes, Santiago and Rancagua.
Down Detector also reported that, for its part, VTR has a series of problems in various parts of the country, with its main number of reports located in the RM.
Finally, Wom reports falls in the category of “total blackout” of its services, with the main sources of complaints in Santiago and La Serena.
In that sense, so far, none of the companies have referred to the failures in their signals.
In April of this year, for example, users also reported problems with the Wom and Movistar signals. At that time, the areas where the signal was interrupted were affected by a climatic front that left sectors affected by heavy rains. For the occasion, the service took two hours to return and was announced by Telefónica social networks.
